The Swedish Club: New Lessons from Past Experiences

The Swedish Club has launched its new edition of Claims at a Glance, a whistle-stop tour of cases and statistics taken from its experiences in Loss Prevention over the last three years. Claims at a Glance offers the Club’s own perspective on some of the real-life cases it has recently dealt with and provides updates on some of the Club’s key Loss Prevention publications from the last three years.

It makes interesting reading: in the time period studied the report finds that a pilot is on board ship during 30% of all collisions; 66% of all contacts and 58% of all groundings. It reports that 55% of all auxiliary engine claims occur within the first 1,000 hours of overhaul; and since the last report, you are now more likely to suffer a slip or fall on a bulk carrier than a container vessel or a tanker.

Claims at a Glance reviews both P&I and H&M issues ranging from cargo damage, navigational error and machinery through to piracy and injuries and illness. Read more

IRClass Review of 2018 and Projections for 2019

The Indian Register of Shipping (IRClass) continues to record steady growth in its classed fleet, flag recognition and geographical presence, mirroring the shipping industry’s ongoing recovery.

Fleet Growth

With tankers and bulk carriers continuing to dominate IRClass’s tonnage, the classed fleet has grown more than 4% in the past year, with the foreign flag fleet seeing a particularly impressive growth of 22% which is 16% in tonnage terms and indicative of strong overseas growth. 

Flag Recognition and Geographical Presence

IRClass is now recognised by 41 flag states globally, seeing recent additions in 2018 from the Netherlands, Vietnam, Jordan and Bahrain.

Towards the end of 2018, it also received approval from Abu Dhabi National Oil Company (ADNOC), strengthening its offshore portfolio in the Middle East and opened an office in the Kingdom of Saudi Arabia to better service its customers in the region.

Strengthened Portfolio with Defence and Government Projects

On the domestic front, Defence continues to be a growth area for IRClass with key project wins as well as construction of Inland Waterways vessels.

These additions to IRClass’s project portfolio demonstrate the classification society’s competence and capability in handling large scale and technically challenging projects. 

Commitment towards Information Security

The ISO 27001:2013 certification awarded to IRClass for its Information Security Management System from the British Standards Institution (BSI), underscores the classification society’s commitment towards risk management. It inspires confidence in IRClass’s level of data protection, assuring customers that their information is well-protected.

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Britannia Member Survey Reveals 97% are Proud to be Members

Britannia’s first online Member Survey has been published, with 97% of the Members taking part being proud to be a Member of the Club.

Overall 70% felt Britannia’s core values could be summed up with the words ‘trusted’ and ‘mutual’, with the Club’s main strengths listed as ‘financially secure’ ‘excellent claims service’ and ‘valued relationships with Members’.

An impressive 100% of Members that took part in the survey felt valued as a Member of Britannia, which is testament to the strong service delivery and sound financial status (echoed by the Club recently having its rating ‘A’ (stable) re-affirmed by S&P Global Ratings).

The survey also highlighted areas that could be improved, including streamlining access to claims records, transaction history and financial documents. The Club is already underway with implementing solutions to improve these areas by developing more efficient systems and processes as part of the on-going IT upgrade.

A more detailed look into specific departments revealed that the Claims Reimbursements section had a 94% satisfaction rating when Members were asked if their reimbursements were received either on or ahead of expectations.

Other response times to general requests within Claims were either within or exceeded expectations. However, 15% of respondents felt that sometimes the Club could react more quickly to a request. So, although the result is very positive, the Club is reviewing its processes to identify where it can improve on its speed of service.

Regarding the Underwriting department, 95% of survey respondents felt that the Underwriters’ approach is fair with 91% satisfied that they received a responsive solution. An impressive 95% felt that vessel documentation from the department was always accurate.

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Columbia Takes Optimisation To The Next Level With Opening Of Its Performance Optimisation Control Room

Columbia Shipmanagement formally opened its high-tech Performance Optimisation Control Room on Friday 14 December in Cyprus. The opening ceremony was attended by Ms Natasa Pilides, Deputy Minister of Shipping, Republic of Cyprus.

The focus of the Control Room is on Performance Optimisation. When full functionality roll-out is complete, the Control Room will be manned 24/7 by qualified personnel who will optimise vessel safety, crew rotation and training, performance (speed, consumption, delay, weather routing), disaster avoidance, maintenance (including preventative maintenance through sensor and camera technology), and contractual compliance. Web-based, it can be easily uploaded to other Columbia offices and clients’ offices allowing remote monitoring.

Captain Pankaj Sharma, Manager of the Control Room, is a project management professional with years of experience managing control rooms. Mr Sharma commented: “Centralising our operations will give us the ability to better deal with fast-changing scenarios and developments as they happen. With 24/7/365 support, our goal is to have even faster decision-making and greater visibility by using modern technology to achieve cost-efficient vessel operations.”

The Control Room will be a management hub, seamlessly connecting to technical, marine, crew and commercial management departments and functions.

Columbia’s President Mark O’Neil in his opening address stated: “This project has been made possible through the excellent collaboration and support of our project partners Tototheo Maritime,” adding, “It is a visible and tangible example of how digitalisation and technology can be harnessed for optimisation of vessel operation and management. Not only will it make us more attractive to our clients and potential clients, it will also make our clients more attractive to the market through optimised operation. The Performance Optimisation Control Room demonstrates Columbia’s commitment to its clients and to the provision of a thoroughly modern, digitalised and optimised service.” 
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The Swedish Club Maintains Zero Per Cent General Increase

For the fourth year in succession The Swedish Club has announced a zero per cent general increase for the forthcoming P&I year.

The decision was made by the Club’s board in consideration of the general market view that premiums are not in proportion with expected claims outcome.

Lars Rhodin, Managing Director of The Swedish Club says: “In a number of shipping sectors the market remains weak and we have a commitment to support members at this crucial point. Read more