KVH to Support Mariners’ Wellbeing with Free VoIP Calls to ISWAN’s SeafarerHelp Hotline

Mariners on any vessel with KVH VSAT service can place free VoIP calls to ISWAN’s confidential 24-hour SeafarerHelp phone line

KVH is pleased to announce that seafarers on vessels with KVH VSAT service may place free VoIP calls to ISWAN’s SeafarerHelp hotline while at sea. SeafarerHelp is an important initiative by the International Seafarers’ Welfare and Assistance Network (ISWAN) to support mental wellbeing for seafarers around the world. The hotline is confidential, multilingual, and available 24 hours per day, 365 days per year.

“We are thrilled that KVH is supporting this initiative so that seafarers can get the help they need when they need it,” says Roger Harris, executive director of ISWAN. “In our experience, we have seen that seafarer issues range from the simple to the complex and the most pressing need is having someone empathetic to confide in, which can be challenging in the onboard environment. This hotline is dedicated to ensuring seafarers speak to someone in time, and with KVH’s involvement they can do so without having to worry about technical issues or data costs.”

Recently, the maritime industry has begun to raise awareness around the importance of seafarers’ mental wellbeing and to support initiatives to encourage discussion. Experts note that the same everyday stresses and emotions that a seafarer experiences on land are present at sea but may be exacerbated by the challenge of being on a ship 24/7 for extended stays. Talking to someone about their issues is an important first step.

Free VoIP calls to SeafarerHelp are available immediately from KVH VSAT vessels; seafarers simply use a VoIP phone on the vessel and call the helpline: +44 (0)20 7323 2737.

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KVH Launches KVH Link, New Digital Content Service for Seafarers and Commercial Fleets

KVH Link builds on KVH’s experience in providing crew wellbeing and operations content using its patented IP-MobileCast delivery technology

MIDDLETOWN, RI – January 22, 2020 – KVH Industries, Inc., (Nasdaq: KVHI), announced today that it has launched KVH Link, a new digital content service that addresses two pressing needs in commercial maritime: News and entertainment content to improve crew wellbeing and operations data to optimize vessel performance.

Building on KVH’s past experience providing content for crew wellbeing and its patented IP-MobileCastTM technology for content delivery, KVH Link provides timely and popular news, sports, movies, TV, music, karaoke, podcasts, documentaries, trending social videos, and more in a sleek new user interface designed with digital natives in mind.

“There is an increasing focus on seafarer wellbeing as the foundation of safe, efficient operations,” says Mark Woodhead, KVH’s executive vice president for mobile connectivity. “At the same time, crew welfare is going digital, with increased onboard demand for access to popular content. With our decades of experience in providing crew content—starting in the 1960s with reel-to-reel movie nights on the deck of a ship—to our history of mobile tech innovation, KVH is uniquely suited to deliver a digital content platform for today’s seafarer.”

KVH Link crew wellbeing content includes: NEWSlinkTM—hundreds of daily news stories, clips, and shows in the most popular languages among seafarers; SPORTSlinkTM—news and video sports highlights from teams around the world, sports talk shows, and documentaries; MOVIElinkTM—early release movies and classics from Hollywood to Bollywood and independent studios; TVlinkTM—full seasons of popular hit television series; and MUSIClinkTM—more than 15 genres of music radio, podcasts, karaoke, and more. KVH Link content is licensed from copyright holders for crew viewing.

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